{"id":63396,"date":"2025-01-03T15:10:51","date_gmt":"2025-01-03T20:10:51","guid":{"rendered":"https:\/\/chitchats.com\/blog\/?p=63396"},"modified":"2025-01-08T14:08:16","modified_gmt":"2025-01-08T19:08:16","slug":"year-in-review-2024","status":"publish","type":"post","link":"https:\/\/chitchats.com\/blog\/year-in-review-2024","title":{"rendered":"Year in Review 2024"},"content":{"rendered":"\n<section class=\"wp-block-cgb-block-hero-banner alignfull section\" style=\"background-color:#2b5bae;color:#ffffff\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-6 d-flex flex-column justify-content-center\"><h1 class=\"h-banner__title hero-header\">Highlights of 2024: Year in Review<\/h1><div class=\"h-banner__text hero-sub-text\"><p>As we bid farewell to another remarkable year, let\u2019s take a moment to reflect on the milestones that have shaped our journey together in 2024.\u00a0<\/p><\/div><\/div><div class=\"col-md-6\"><img decoding=\"async\" class=\"h-banner__image\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/service-update-banner-1.jpg\" alt=\"\" aria-hidden=\"true\"\/><\/div><\/div><\/div><\/section>\n\n\n\n<p>2024 brought its challenges, including the month-long Canada Post strike during the holiday peak season. Through it all, we remained grateful for our incredible clients and your success stories. Your trust inspires us to continue delivering seamless, affordable shipping solutions. Here are some key highlights from the past year:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Stay in the Loop<\/h2>\n\n\n\n<p>Keeping you informed is a top priority. Our monthly newsletter shares essential updates and announcements relevant to shipping with Chit Chats. We also send timely notifications directly to your dashboard and email to ensure you&#8217;re always up to date. Learn how to <a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47000427143-where-can-i-go-to-find-important-updates-\">customize<\/a> these options so that you can tailor them to your needs.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cover is-light gb-block-cta\" style=\"padding-top:2%;min-height:13em;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\" style=\"background-color:#f2f2f2\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:32px;line-height:1\">Monthly Newsletter<\/h2>\n\n\n\n<p class=\"has-text-align-center\" style=\"line-height:1\">If you aren\u2019t already, be sure to subscribe so you don\u2019t miss out. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size gb-block-button\" style=\"font-size:20px;line-height:1.2\"><a class=\"wp-block-button__link has-red-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/chitchats.com\/clients\/_\/settings\/notifications\" style=\"border-radius:5px;color:#ffffff;padding-top:10px;padding-right:1em;padding-bottom:10px;padding-left:1em\">Subscribe now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Low-cost Postage <\/h2>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/saving-money-banner-2-2-1024x427.jpg\" alt=\"\" class=\"wp-image-63414\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/saving-money-banner-2-2-1024x427.jpg 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/saving-money-banner-2-2-300x125.jpg 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/saving-money-banner-2-2-768x320.jpg 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/saving-money-banner-2-2.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Constant improvement is important to us especially when it comes to the low-cost postage options we provide. <a href=\"https:\/\/chitchats.com\/blog\/save-more-on-us-shipping-with-chit-chats-us-slim\">Chit Chats U.S. Slim<\/a> offers sizzling new low rates across the United States. If you ship small lightweight items, discover this option today and save big.<\/p>\n\n\n\n<p>Furthermore, our <a href=\"https:\/\/chitchats.com\/blog\/canadian-shipping-savings-chit-chats-select\">Chit Chats Select<\/a> service has expanded its coverage across Canada, allowing you to take advantage of these affordable rates for even more destinations.<\/p>\n\n\n\n<p>Our commitment to provide cheap and effective postage options remains steadfast as we look forward to 2025. Stay tuned as we are working hard on new exciting options to come!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Feature Improvements<\/h2>\n\n\n\n<p>Improving your experience with Chit Chats is something we take seriously. Based on your feedback here are a few of our favorites from the past year: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Editing Shipments<\/strong>: Use <a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47000427144-how-can-i-edit-multiple-shipments-at-a-time-\">presets or bulk editing for packages with multiple items<\/a>.<\/li>\n\n\n\n<li><strong>Statements<\/strong>: Download monthly PDF transactional statements for easy tax filing.<\/li>\n\n\n\n<li><strong>Shipment Filters<\/strong>: There are new filters (e.g., unpaid, in transit) for locating shipments easily in your account.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47001259607-how-can-i-print-labels-without-using-qz-tray-\">Chit Chats Printer App<\/a><\/strong>: A new Mac compatible solution for seamless label printing.<\/li>\n\n\n\n<li><strong>Country\/State\/Province Dropdowns<\/strong>: We simplified address entry with auto-population for destinations in Canada and the U.S.<\/li>\n\n\n\n<li><strong>Total<\/strong> <strong>Value Column<\/strong>: Easily track the total value of manually entered shipments. This eliminates the need to calculate the unit value when multiple identical products are included in a shipment.<\/li>\n\n\n\n<li><strong>Advanced CSV Template<\/strong>: Enhanced features for bulk shipment uploads with additional columns such as HS codes.<\/li>\n\n\n\n<li><a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47000426591-what-can-t-i-ship-#:~:text=of%20shipment%20creation.-,Combined%20Overvalue,-Shipments%20going%20to\"><strong>Combined Overvalue<\/strong><\/a>: The platform now alerts you when multiple shipments to the same address may exceed the $800 USD value limit.<\/li>\n\n\n\n<li><strong>Exporting files<\/strong>: Exporting files will now always be downloaded rather than open in another tab and also available in your dashboard once the download is available. In addition, it is now possible to <a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47001012580-can-i-access-my-past-shipments-\">export shipment data for received batches<\/a>. <\/li>\n\n\n\n<li><strong>Missing Batch Items<\/strong>: You will see an automatic dashboard notification if there are missing shipments in a received client batch at a Chit Chats location. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Important Updates<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All shipments, no matter the destination, from <strong>Alberta and Atlantic Canada<\/strong> must comply with <a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47000426593-what-are-the-restrictions-specific-to-my-carrier-\">TSA regulations<\/a> due to air transportation.<\/li>\n\n\n\n<li>Wiring kits are no longer accepted for international desinations due to TSA regulations. This includes the services Chit Chats International tracked and USPS international. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Integrations<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"640\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/announcement-integration-thumb-1-1.png\" alt=\"\" class=\"wp-image-65962 size-full\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/announcement-integration-thumb-1-1.png 800w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/announcement-integration-thumb-1-1-300x240.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/announcement-integration-thumb-1-1-768x614.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>It is now possible to import orders that are older than 3 months old onto the Chit Chats platform from many store platforms, such as Shipstation, eBay, Shopify, Etsy, WooCommerce, and BigCommerce.<\/p>\n\n\n\n<p>Streamline and sync your orders with Chit Chats. <\/p>\n\n\n\n<p>Find all the available <a href=\"https:\/\/chitchats.com\/integrations\">ecommerce platform integrations here<\/a><\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Service Updates<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Chit Chats Insurance<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>We\u2019ve updated our provider for Chit Chats Insurance, bringing you several enhancements, including shorter wait times and direct access to your assigned agent. For more details, click&nbsp;<a href=\"https:\/\/chitchats.com\/blog\/what-is-cabrella\">here<\/a>.<\/p>\n\n\n\n<p>You can use either the&nbsp;<a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47000427071-what-is-carrier-tracking-\">carrier tracking code<\/a>&nbsp;or the&nbsp;<a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47001093834-what-is-a-shipment-id-\">Chit Chats shipment ID<\/a>&nbsp;to submit a claim.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"640\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/insurance-thumb-1-1.png\" alt=\"\" class=\"wp-image-65961\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/insurance-thumb-1-1.png 800w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/insurance-thumb-1-1-300x240.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/insurance-thumb-1-1-768x614.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/chitchats.com\/fulfillment\">Chit Chats Fulfillment<\/a><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/fulfillment-banner-1-2-1024x427.jpg\" alt=\"\" class=\"wp-image-63415\" style=\"aspect-ratio:2.398126463700234;width:841px;height:auto\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/fulfillment-banner-1-2-1024x427.jpg 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/fulfillment-banner-1-2-300x125.jpg 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/fulfillment-banner-1-2-768x320.jpg 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/fulfillment-banner-1-2.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Not enough time and tired of dealing with operational headaches? Our personalized fulfillment service will cater to your specific business needs. <a href=\"https:\/\/us9.list-manage.com\/survey?u=63e0f17ec19d7843f2e3083e0&amp;id=dfb3d0eab1&amp;attribution=false\">Submit a request today <\/a>to learn how we can help!&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chit Chats Supplies<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1-1024x1024.jpg\" alt=\"\" class=\"wp-image-63432 size-full\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1-1024x1024.jpg 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1-300x300.jpg 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1-150x150.jpg 150w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1-768x768.jpg 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1-600x600.jpg 600w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2023\/12\/chit-chats-supplies-1.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>Find affordable packaging supplies at <a href=\"https:\/\/chitchats.com\/shipping-supplies\">Chit Chats Supplies<\/a>. <\/p>\n\n\n\n<p>From discount mailers, bubble cushioning wrap and thermal labels we have what you need.<\/p>\n\n\n\n<p>Order online and have it delivered or picked up from your nearest branch.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Our mission continues to help you live your dreams and we can\u2019t wait for 2025 to continue to support your business needs and provide a seamless shipping experience.&nbsp;<\/p>\n\n\n\n<p>Wishing you a wonderful year!&nbsp;<\/p>\n\n\n\n<p>The Chit Chats Team<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2024 brought its challenges, including the month-long Canada Post strike during the holiday peak season. Through it all, we remained grateful for our incredible clients and your success stories. Your [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":63409,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-hero.php","format":"standard","meta":{"footnotes":""},"categories":[1,4914],"tags":[],"class_list":["post-63396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chit-chats-blog","category-feature-release-notes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Year in Review 2024 | Chit Chats<\/title>\n<meta name=\"description\" content=\"We take a moment after the festivities to recap and thank you. 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